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How do I get in touch with customer support?For any questions or support, you can contact our customer service team through the app, website, or by calling our fitness center.
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What is the Wellness Buddy Rewards program?Wellness Buddy Rewards is our referral program. Refer a friend and both of you will receive a 20% discount – you get it on your next month's membership, and they get it on their first month.
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Can I cancel my membership anytime?Yes, you can cancel your membership at any time by contacting our customer service team. Please review our cancellation policy for details.
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¿Por qué son importantes las preguntas frecuentes?Las preguntas frecuentes son una excelente manera de ayudar a los visitantes del sitio a encontrar respuestas rápidas a preguntas comunes sobre su negocio y crear una mejor experiencia de navegación.
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What should I bring to my first class?For your first class, bring a water bottle, a towel, and wear comfortable workout clothes. If you’re attending a yoga class, you might also want to bring your own yoga mat.
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Are there any special events or workshops?Yes, we regularly host special events, workshops, and challenges. Stay updated through our app and website for the latest events and opportunities.
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¿Qué es una sección de preguntas frecuentes?Se puede utilizar una sección de preguntas frecuentes para responder rápidamente preguntas comunes sobre su negocio, como "¿A dónde realizan envíos?", "¿Cuáles son sus horarios de atención?" o "¿Cómo puedo reservar un servicio?".
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Do you provide nutrition guidance?We currently only offer general nutrition information. For personalized advice, we recommend speaking with a certified nutritionist.
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How do I sign up for classes?You can sign up for classes through our app or website. Simply choose the class you’re interested in and reserve your spot.
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What safety measures are in place at the gym?We prioritize your safety with regular cleaning, sanitization, and adherence to health guidelines. Please check our website for detailed safety measures and protocols.
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Do you offer personal training?Yes, we offer personalized training sessions tailored to your fitness goals. Our certified trainers provide one-on-one guidance and customized workout plans.
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What are the sauna services?We offer hot stone sauna services to help you relax and recover after workouts. It’s a perfect way to relieve stress and rejuvenate your body.
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Are there any community features?Absolutely! Our app includes community support features where you can connect with other members, participate in group challenges, and engage in discussions.
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Do you offer any discounts or promotions?Yes, we occasionally offer discounts and promotions. Check our website and app for current offers and join our referral program to earn discounts.
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How do I provide feedback or suggestions?We welcome your feedback and suggestions. You can provide them through our app, website, or directly to our customer service team.
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What if I have specific fitness needs or goals?Our personal trainers can create customized workout plans to address your specific fitness needs and goals. Contact us for a consultation to get started.
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¿Dónde puedo agregar mis preguntas frecuentes?Las preguntas frecuentes se pueden agregar a cualquier página de tu sitio o a tu aplicación móvil Wix, brindando acceso a los miembros sobre la marcha.
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How can I stay updated on news and updates?Stay updated by subscribing to our newsletter, following us on social media, and checking the news and updates section in our app and on our website.
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